FAQ
Quick answers about ManiDine. We’re now onboarding Edmonton restaurants and drivers while customer ordering opens as restaurants go live.
General
What is ManiDine?
ManiDine is a fair, transparent food delivery platform focused on lower fees and better economics for restaurants and drivers.
Where is ManiDine launching first?
Edmonton (Alberta) is the first launch market.
When will the app be available?
The ManiDine apps are available to download now. Customer ordering opens as restaurants go live across Edmonton.
Customers
Will ManiDine be cheaper than other apps?
ManiDine is designed for transparent fees, in-store menu pricing, and a model that avoids large restaurant commissions.
How do refunds work?
Refund rules are handled based on the order issue, restaurant status, and delivery status. ManiDine focuses on clear, fair handling for customers, restaurants, and drivers.
Restaurants
Do you charge restaurants commission?
ManiDine does not charge large percentage commissions like many major platforms. Restaurants pay a flat $1.99 ManiDine fee per order, standard external payment processing fees, and a monthly membership only when ManiDine brings sales.
How do restaurants join?
Restaurants can apply through the ManiDine restaurant signup portal. Approved partners receive portal access during onboarding.
Drivers
How do drivers get paid?
Drivers keep 100% of delivery fees and 100% of customer tips. Delivery fee and tip amounts are shown transparently.
How can I apply?
Download the ManiDine Driver app, complete your profile, and have your required documents ready for review.
Still have questions?
Send us a message and we’ll respond as quickly as possible.